fantouchscript2 - FANTOUCH SOLUTIONS

FanTouch Solution Prospecting Script

Voicemail

Hello this is ____ with FTS and we specialize in scheduling appointments using your existing contact list. The system we have put in place has allowed companies to see up to a 43% increase in their customer visits per week and I would like to schedule a demo call so that you can learn more about how we can help increase sales.

So please give me a call back at 214-453-0794 (repeat the number). Feel free to also visit FanTouchSolutions.com to learn more about the solutions we offer. Thank you for your time and have a great day.

1.0 Intro

Hello this is _______ and I was looking to speak to the sales manager (if manager answers get their name).

1.5 Intro

Hello this is ____ with FTS! How are you?

(Customer Name) the reason for my call is that we specialize in scheduling appointments using your existing contact list. We have put a system in place that has allowed companies to see up to a 43 percent increase in their customer visits per week and I would like to schedule a demo call with you so that you can learn more about how we can help increase sales. I actually have a (Time) available for (Day of the Week). Is this a good day and time for you?

If No:

No problem. What day and time works best?

If Yes:

Perfect! What’s a good email for you?

Perfect! I will send you over a meeting invite for (scheduled date/time) where you will meet with Mark Drake our Demo Specialist. If you have any questions or have a need to reschedule, give me a call at 214-453-0794.

Thanks and enjoy the rest of your day.

3.0 Value Proposition

We are extremely results oriented. We track, monitor and measure every contact attempt to identify what is working with the campaign and what needs to improved so that we get the maximum results.
We offer 100% transparency. We provide you 100% access to our tools and systems so that you can evaluate our activity and provide feedback where needed.

5.0 Rebuttals

Try me back later – Not a problem at all… Is it possible for us to schedule that callback as a demo call that way you can learn more about our system and how we can help you increase your sales activity? It shouldn’t take more than 15 minutes.

No Budget – I totally understand… Is still possible for us to schedule a demo call so that you can learn more about our system and how we can help you increase your sales activity? It shouldn’t take more than 15 minutes, and if you like what you see you may decide to establish a budget to move forward with the solution.

Not Interested – Thank you for that feedback but if you don’t mind, may I ask why? (Wait on response)

I totally understand which is why our goal is to only add additional value to your organization and help you increase your sales activity and ultimately your bottom line. If you schedule a demo call with me today we can show you how our system works and you can make a more informed decision from there. It shouldn’t take more than 15 minutes.

Need to speak with Partner – I totally understand… Is it possible for us to schedule a callback as a demo call that way you and your partner can learn more about our system/solution and how we can help you increase your sales activity? It shouldn’t take more than 15 minutes.

Have something in place – Oh great… I totally understand which is why our goal is to only add additional value to your organization and help you increase your sales activity and ultimately your bottom line. If you move forward with a demo you can then conduct an apples to apples comparison and make a more informed decision from there. I’m sure we can bring a new level of insight and the demo shouldn’t last more than 15 minutes.

No marketing in place – I totally understand… We can actually source leads for you and contact them to schedule an appointment to learn more about what you offer. Allow me to schedule a demo call so you can learn more about how it works.

6.0 Frequently Asked Questions

Can you tell me more about my Business Account Manager?

Business Account Managers are extensively trained on your business, industry, culture, and protocols before making a single contact attempt. Their effectiveness grows with each prospect engagement and customer served.

Are there any guarantees?

Yes, we guarantee in-depth communication and 100% transparency regarding your campaign and account activity.We operate with your best interest in mind.

What happens if I need to reschedule a meeting?

We understand that life happens ,and if there is a need for you to reschedule a prospect meeting simply contact your Account Manager and they will contact the prospect to reschedule for the next available time.

What happens if the prospect is a no show?

Our goal is to ensure that we set only high quality appointments ,however if we fall short and a prospect fails to show for a meeting we first review each touch-point (call recording, email, SMS etc.) to verify that the proper expectations were set for the meeting. Based on our findings we contact the prospect with the goal to reschedule the meeting.

Can I listen to recorded calls and review notes?

Yes. Once you are provided CRM access you will be able to review all calls recordings and account notes 24 hours a day 7 days a week.

Is there a contract?

We do offer long term benefits by way of 3, 6 and 12 month options, however under certain circumstances you do have the option to utilize our services on a as needed basis.